If you and your company are wavering about whether you should use Scopedesk for help desk process or not, we are here to provide an answer for you – learn what Scopedesk can offer your company.

Zero infrastructure

Zero infrastructureWhen you use Scopedesk you don’t have to worry about anything technical. We take care of all the security, uptime, backups and upgrades. You can stay focused on what you’re good at and we’ll handle the rest.

Fair, upfront licensing policy

Licensing policyYou won’t find any ‘contact us for a price’ forms here. We passionately believe in our fair, upfront licensing policy. Scopedesk’s licensing scheme ensures that all your costs are known in advance.



No contract needed

No contract neededNo contract, no minimum term, and you can cancel anytime. This puts you in control, which is not the case with the boxed software you can buy (where, once you pay for it, it’s yours…including the problems!)

Secure database hosting

Secure database hostingThe Scopedesk infrastructure is provided, maintained and hosted by Enciva/NYI Hosting services. Modern routing equipment with high-performance glass-fiber network and Oracle database servers ensure an outstanding availability to your data.



Frequent releases

frequent releasesThis (really) is one of the main benefits of Scopedesk. We do frequent releases with new features and benefits to deliver value to our customers and decrease complexity.

Permanent support

Permanent supportIf you need help, or have any questions about your Scopedesk account, you needn’t be afraid if your administrator isn’t available on-site. Somebody is always near your account to give you a real answer.


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